Most times we are unhappy with the services received, and we wonder why they are so bad as long as we pay good money for them.
The answer is very simple: most companies pay a lot of money to accountants, lawyers, secretaries, salespeople – but not enough workers, those who actually do the work.
So. We have underpaid workers and we want quality service. . – No way.
Plus: chief want that work be made quickly, and workers can not do this than skipping certain steps – so this reduces quality.